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HomePrivacy Policy

AutoDecar – Privacy Policy

Last Updated: 06/25/2025

1. Overview

AutoDecar ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our online auction platform ("Platform"). By registering, browsing, or making a purchase, you consent to the practices described in this policy.

2. Definitions

  • "Personal Data": Any information that identifies or can be used to identify you (e.g., name, ID, address, payment details).
  • "Processing": Any operation performed on Personal Data (e.g., collection, storage, sharing).
  • "Data Controller": AutoDecar, responsible for determining how and why your data is processed.
  • "User": Any individual or entity registered on the Platform.

3. What Personal Data We Collect and Process?

We collect the following data to facilitate transactions and comply with legal obligations:

  • Identity Verification: Full name, government-issued ID (e.g., passport, driver's license), date of birth.
  • Contact Details: Email, phone number, shipping address.
  • Financial Information: Payment method (bank transfers, card details via secure processors).
  • Transaction History: Purchased vehicles, invoices, communications.
  • Technical Data: IP address, device information, cookies (see our Cookie Policy).

4. Why We Use Your Personal Data?

We process your data lawfully for the following purposes:

Purpose Legal Basis
Account registration & ID verification Contractual necessity, legal compliance (anti-fraud)
Processing purchases & deliveries Contract fulfillment
Customer support & dispute resolution Legitimate interest
Marketing (with consent) Consent (opt-in required)
Legal/regulatory compliance Legal obligation (e.g., tax, AML)

5. How Long We Keep Your Personal Data?

We retain data only as long as necessary:

  • Active accounts: Until deletion request or 5 years of inactivity.
  • Transaction records: 7 years (UK tax law compliance).
  • ID verification: 2 years post-account closure (fraud prevention).

6. With Whom Do We Share Your Personal Data?

We disclose data only to trusted third parties, including:

  • Logistics partners: For vehicle delivery (name, address).
  • Payment processors: To complete transactions (card details encrypted).
  • Legal authorities: If required by law (e.g., fraud investigations).
  • IT/security providers: For Platform maintenance (data anonymized where possible).

7. Your Security Matters

We implement robust measures to protect your data:

  • Encryption: SSL/TLS for all transmissions.
  • Access controls: Strict employee permissions.
  • Regular audits: To identify and mitigate risks.

8. Your Rights About Your Personal Data

Under UK GDPR, you have the right to:

  • Access – Request a copy of your data.
  • Rectify – Correct inaccurate information.
  • Erasure – Delete your data (where applicable).
  • Restrict processing – Limit how we use your data.
  • Object – Opt out of marketing or automated decisions.
  • Data portability – Receive your data in a machine-readable format.

To exercise these rights, contact us at privacy@autodecar.com.

9. Contact

For privacy-related questions or complaints:

If unsatisfied, you may lodge a complaint with the UK Information Commissioner's Office (ICO).

Key Features of This Policy:

  • UK-GDPR compliant with clear legal bases for processing
  • User-friendly structure with tables for readability
  • Emphasis on security and rights